IMPACT OF SERVICE QUALITY DIMENSIONS AND ITS INFLUENCE ON CUSTOMER SATISFACTION: A STUDY ON INTERNET BANKING SERVICES IN CHENNAI CITY. Journal of Research Administration, [S. l.], v. 5, n. 2, p. 768–775, 2023. Disponível em: https://journlra.org/index.php/jra/article/view/239.. Acesso em: 18 apr. 2025.