“A COMPARATIVE STUDY ON SERVICE QUALITY IN SBI AND ICICI BANKS IN ANDHRAPRADESH, INDIA – A SEM TECHNIQUE WITH AMOS” (2023) Journal of Research Administration, 5(2), pp. 7249–7261. Available at: https://journlra.org/index.php/jra/article/view/860 (Accessed: 22 December 2024).