“ASSESSING THE IMPACT OF TOTAL QUALITY MANAGEMENT PRACTICES ON ORGANIZATIONAL PERFORMANCE IN JORDANIAN SMALL AND MEDIUM INDUSTRIAL ENTERPRISES WITH INNOVATION AS A MEDIATOR”, JRA, vol. 5, no. 2, pp. 12622–12637, Dec. 2023, Accessed: Dec. 22, 2024. [Online]. Available: https://journlra.org/index.php/jra/article/view/1522