“CUSTOMER PERCEPTIONS AND SATISFACTION WITH BANKING SERVICES: A CROSS-SECTIONAL STUDY OF PUBLIC AND PRIVATE SECTOR BANKS IN BENGALURU URBAN DISTRICT”.
Journal of Research Administration 5, no. 2 (December 5, 2023): 5893–5909. Accessed April 14, 2025.
https://journlra.org/index.php/jra/article/view/750.