STRATEGIC QUALITY INITIATIVES AND PERFORMANCE METRICS: AN EMPIRICAL ANALYSIS OF TOTAL QUALITY MANAGEMENT IN ABU DHABI AIRPORT COMPANY. Journal of Research Administration, [S. l.], v. 5, n. 2, p. 10890–10902, 2023. Disponível em: https://journlra.org/index.php/jra/article/view/1158.. Acesso em: 16 apr. 2025.