JOB STRESS AND ITS IMPACT ON EMPLOYEES’ PERFORMANCE: AN EMPIRICAL STUDY WITH REFERENCE TO INFORMATION TECHNOLOGY SECTOR

Abstract

Job stress is becoming an alarming situation in the workplace. This study is aimed at determining job stress variables that affect employee performance. It also determines the relationship between job stress and employee performance. Digital revolution in the form of continuous refinements in the IT world and IT sector added more to this shift. Work today is no longer ‘result oriented’, it is ‘people oriented’. No place for personal consideration and relations anywhere. Employees are evaluated on the basis of their performance and contribution to the organization. In the struggle to prove themselves ‘fit’ for the job, workers are exposed to magnified levels of stress and strain. Software professionals too are not an exception to the rule. They are those agile technology workers functioning under dynamic technological environment, where the up gradations are so fast and unpredictable. To achieve this objective, the study was conducted to IT sector to 130 respondents. Questionnaires were distributed to 200 respondents but only 130 questionnaires were retrieved and analyzed. The regression modeling demonstrated that productivity was significantly associated with shift schedule, role insufficiency, role ambiguity, and supervision. The results of the study indicate that the four independent variables were proved to have significant positive effect on employee performance in Sector.

Keywords: job satisfaction, job stress, IT sector, supervision, employee performance