NURTURING AND ASSESSING EMPLOYEES' PROBLEM-SOLVING COMPETENCIES FOR UNLOCKING ORGANIZATIONAL RESILIENCE

Abstract

This research paper delves into the realm of "Employees’ Problem-Solving Competencies," aiming to shed light on the factors that contribute to employees' effectiveness in addressing workplace challenges. By analyzing significant variables and their estimated values, the study unveils crucial insights into the competencies that influence problem-solving within organizations. This study illuminates the critical role of fostering a problem-solving culture within organizations. It advocates for the promotion of self-efficacy, the provision of structured training, and the cultivation of an environment where employees harbor confidence in their capacity to address work-related challenges. Such investments in the development of employees' problem-solving competencies hold the promise of enhanced operational efficiency, superior decision-making, and improved organizational performance.

Keywords: Employee competencies – Problem solving competencies – Competency Mapping