ROLE OF EXIT INTERVIEWS IN RETENTION OF EMPLOYEE IN THE BEAUTY INDUSTRY OF DELHI NCR

Abstract

This study explores the factors influencing employee retention and the effectiveness of exit interviews within the beauty and wellness industry of Delhi NCR. A survey was conducted among 100 respondents to gather insights into their perceptions and attitudes towards employee retention strategies and the role of exit interviews. The findings indicate that factors such as workplace culture, job satisfaction, and career development significantly influence employee retention, with more than half of respondents acknowledging their importance. Moreover, significant number of respondents perceive exit interviews as effective in retaining employees, highlighting their value as a retention tool in the region's beauty and wellness industry. While opinions regarding the effectiveness of exit interviews in providing valuable insights into employee departures are mixed, a majority of respondents recognize the importance of incorporating exit interview feedback into retention strategies. These findings underscore the need for businesses in the beauty and wellness sector of Delhi NCR to prioritize employee retention efforts and leverage exit interviews as a valuable tool for improving retention outcomes and organizational effectiveness.