THE IMPACT OF PSYCHOLOGICAL CAPITAL ON EMPLOYEES' JOB PERFORMANCE

Abstract

People are the core value of an enterprise, and the job performance of employees plays an important role in affecting the business performance of the enterprise. Psychological capital has become one of the most commonly researched topics in the fields of management and sociology. It is quite obvious that anyone who has positive psychological capital will gain a certain advantage in any field. The purpose of this research is to learn, evaluate, and measure the impact of psychological capital on the job performance of employees in firms. The qualitative research method is used by the authors with document review techniques including previous studies, expert interviews, comparison, synthesis, and analysis. The quantitative research method is carried out with the support of SPSS software. Techniques of quantitative research methods include analyzing the reliability of the scale through the Cronbach alpha coefficient, EFA analysis, and model regression testing. The results show that psychological capital, including confidence, hope, optimism, and resilience, has no positive influence on employee job performance. Based on the research results, we propose some recommendations for firms and employees regarding psychological capital to improve employees's job performance.