EVALUATING THE EFFECTIVENESS OF A MASTER’S PROGRAM IN ENGLISH FOR CAREER DEVELOPMENT: INSIGHTS FROM GRADUATE STUDENTS

Abstract

This study evaluates the effectiveness of the Master of Arts Program in English for Career Development (ECD) at a university in Thailand, from the perspectives of graduate students. Using a mixed-methods approach, the research combines quantitative data from a 39-item questionnaire assessing satisfaction across six dimensions—curriculum structure, teaching methods, faculty support, assessment practices, facilities, and the admission process—with qualitative insights from semi-structured interviews. The findings revealed high overall satisfaction with the program’s relevance and instructional quality. However, students highlighted areas for improvement, including the need for more practical learning opportunities, such as internships and project-based assignments, enhanced training in research methodologies, and better access to academic resources. Challenges such as work-life balance and the timing of assessments were also noted. The study highlights the importance of aligning the curriculum with the evolving demands of Thailand’s 4.0 era and the global job market, particularly in fostering critical thinking, problem-solving, and intercultural communication skills. By integrating student feedback, the research provides actionable recommendations for curriculum enhancement, aiming to better prepare graduates for professional success. This study contributes to ongoing efforts to improve English language education in Thailand, offering insights for policymakers and educators to refine programs and support students’ career prospects.