A STUDY OF ARTIFICIAL INTELLIGENCE (AI) IN EMPLOYEE TRAINING AND DEVELOPMENT(T&D): AN ANALYSIS WITH SPECIAL REFERENCE TO SELECTED IT COMPANIES

Abstract

Today's technology allows for an expansion of Artificial Intelligence. In organizations, holistic functions are more important than isolated processes, so AI can be used to create teachable systems that are capable of evaluating content and taking action.AI can also be used to pair and collaborate with other systems. This creates a lot of new and exciting opportunities. An analysis of AI adoption and its influencing factors on effective implementation was presented in this study. In this study, primary data were collected from employees who had gone through AI training in the organization using a convenient sampling method. The study applied a statistical method of SEM to understand the usability of the AI, i.e. perceived ease of use and intention to adopt it, using a technology adoption model. A study used neural networks as a machine learning statistical method to identify the influencing factors for the effective implementation of artificial intelligence in training and development organizations. The study found that implementing AI would allow employees to make new and better decisions, plan for projects, and enhance their growth, allowing them to make better decisions.

Key words: Artificial Intelligence, Machine learning, Training and development, Neural networks.