THE ROLE OF TRANSFORMATIONAL LEADERSHIP AND PERFORMANCE INCENTIVES ON JOB PERFORMANCE MEDIATED BY MEDIATING WORK ENGAGEMENT IN HOSPITALS

Abstract

This study aims to determine the effect of performance incentives and transformational leadership on job performance both directly and indirectly by mediating work engagement in Civil Servants working at Government Hospitals in Kabupetan Tangerang. The research was conducted quantitatively using  the Structural Equational Model (SEM) method. The study was conducted in 2023 with a focus on Civil Servant respondents who have worked for at least 3 years at a Government Hospital within Tangerang Regency. The results showed that performance incentives affect work engagmenet and job performance both directly and indirectly. The results showed that to improve job performance, hospital management must be able to create a comfortable environment both regarding work and with fellow colleagues so as to increase work engagement, and pay attention to the provision of performance incentives as motivating. While the findings in this study are transformational leadership in government hospitals does not have a direct effect on job performance but has an effect on mediating work engagement.