EFFECTS OF EMOTIONAL INTELLIGENCE ON EMPLOYEE ENGAGEMENT AND WORK PERFORMANCE WITH REFERENCE TO COLLEGE FACULTIES IN CHENNAI AND CHENGALPATTU DISTRICTS

Abstract

Emotional Intelligence is the capability of understanding emotions of oneself and also the emotions of other individuals. One must express and control emotions appropriately when one feels it goes wrong. On the other hand, Employee Engagement refers to the individual's involvement in working effectively in the workplace. Employee Engagement gets affected when the employee's emotions control them. When such Emotions are effectively managed, the employees automatically get involved in their work, leading to effective organizational performance. This paper concentrates on studying the effects of EI on Employee Involvement and work performance, To know the various factors affecting employee engagement and also to measure how employees are engaged in their work. This helps to know whether there is a relationship between Emotional Intelligence, Employee Engagement, and Work Performance. The study is focused on the Faculties of various colleges in the Chennai and chengalpattu districts. The data is collected using a structured questionnaire. Both Primary and Secondary information is used for the current study. Some statistical tools like Descriptive Statistics, Factor Analysis, Chi-Square Test, ANOVA and SEM analysis were used to get the results.

Keywords: Emotional Intelligence, Employee Engagement, Work Performance, College Faculties.