PROBLEMS FACED BY PASSENGER TOWARDS TRANSPORTATION SERVICES IN MADURAI DISTRICT

Abstract

Public Transport is transport of passengers by group travel systems available for use by the general public, typically managed on a schedule, operated on established routes and that charge a posted fee for each trip. The aim of the study is to analyze the problems faced by passenger towards transportation services in Madurai district. The sample size for the study is 500 by using simple random sampling method. By using raw soft calculator 385 sample size has been chosen , to get adequate error free results the 30 percentage had been added. Finally the sample size for the study is 500. The findings of the study shows that the important problems faced by passenger towards transportation services are Overcrowding [mean: 62.54; rank:1], Uncleanness [mean:58.91; rank:2], Improper Maintenance [mean: 51.54; rank:3] and Low speed [mean: 48.93; rank:4]. They are having the highest mean score for the most important problems faced by passenger towards transportation services.

Keywords: Public Transportation, Problems, Routes, Road transport.