IMPACT OF WORK FROM HOME ON JOB SATISFACTION THROUGH COMPASSIONATE FATIGUE: A MEDIATOR ANALYSIS

Abstract

The Covid-19 period had impacted the health of health care workers. It reduced the compassion among health workers for their patients, family members and for themselves and felt dissatisfaction about their job. The purpose of this study is to find out the impact of work from home on job satisfaction taking compassionate fatigue as a mediator. A convenience sampling is used to collect the data from two hundred one employees, who are working in service industries. Finance, information technology and education sectors are taken for research purpose due to lack of similar type of research in these sectors. A structural equation modelling technique is used to analyse the data. The findings of the study proved that there is significant indirect influence of work from home on satisfaction with job due to compassionate fatigue but direct impact of work from home on job satisfaction is insignificant. Employees’ job from home affects compassionate fatigue significantly but has moderate and significant impact on job satisfaction.

Keywords: Compassionate fatigue, Job satisfaction, Mediation, Structure equation modelling