HEALTHCARE WORKERS’ JOB SATISFACTION

Abstract

This study delves into the perceptions and experiences of healthcare workers, offering valuable insights and implications for organizational improvement. It highlights several key findings:

Interest in the job: Most healthcare workers find their roles interesting, indicating a potential foundation for job satisfaction and engagement.

Qualifications and perception: There exists a correlation between qualifications and job satisfaction, underscoring the importance of adequately preparing employees for their roles through education and training.

Work overload: A concerning percentage of healthcare workers feel overloaded with work, which can lead to stress and burnout, necessitating urgent attention to workload management.

Peer support: The majority of respondents feel they can rely on their colleagues, emphasizing the significance of peer support in fostering a positive work environment.

Influence on work conditions: A minority of respondents believe they can influence their work conditions, signaling a need for greater autonomy and involvement in decision-making processes.

Communication skills and prevention: Enhancing communication skills and preventive measures is crucial for improving healthcare workers' well-being and job satisfaction, ultimately benefiting patient care and team collaboration.

Interventions: Targeted interventions addressing workload, communication skills, and empowerment are necessary to enhance job satisfaction among healthcare workers. Collaboration between leadership, human resources, and employee representatives is vital for implementing effective changes.

In conclusion, utilizing questionnaires can serve as a valuable tool for identifying areas of concern and improvement within healthcare organizations. Addressing these issues through education, communication, workload management, and employee engagement can foster a more satisfied and efficient healthcare workforce, ultimately benefiting both employees and patients.